SiteSpeakAI is a powerful AI chatbot builder that allows users to automate their customer support and reduce support tickets. With a custom-trained GPT chatbot, SiteSpeakAI can answer questions about a user's products and services in real-time, lowering costs and saving time. The pricing plans are flexible, allowing for small projects and personal use with the free version, and larger businesses with custom domain support with the Business version. AI can be trained on any content source such as a knowledge base, support docs, PDFs, YouTube videos, Notion, API, or database.
The chatbot is fully customizable to match a brand's style and personality, including adding a logo, setting a theme, uploading an avatar and personalizing the chatbot's responses to use a customer's name and other information. With detailed analytics and chatbot metrics, users can gain insights into their visitors' interactions with their chatbot and use data to improve their lead conversion rate.
The AI chatbot can handle most customer questions, and if it is unable to, it will escalate the chat to a human agent who can respond in real-time. The features and integrations are vast, but the chatbot builder has an ease-of-use quality that is beginner-friendly. Users can add ChatGPT to various platforms such as Slack, Wordpress, Webflow, Shopify, and Notion. It can also be integrated with Zapier, allowing for further automation. The customer support from SiteSpeakAI is also highly rated, with users praising the team's responsiveness and willingness to help.
SiteSpeakAI is a smart choice for businesses and websites looking to create a customized and efficient customer support experience with AI automation. It pays for itself in saved support hours and can be used for a variety of applications such as FAQs, sales, and lead capturing.