Sapling is a game-changing AI-powered communication solution designed to revolutionize the way customer-facing teams respond to queries. This website is designed to provide real-time conversational support to sales, support, and success teams, allowing them to respond twice as fast and more efficiently. With Sapling, teams can expect to increase their efficiency and productivity, reduce response and handling time while improving their grammar and language quality.

This website offers an array of products and solutions, including API/SDK, Grammar Autocomplete, Snippets, Rephrase, and Chat Assist. Developers can integrate LLM-powered functionality using Sapling's API/SDK. Sapling Suggest™, on the other hand, retrieves relevant responses from a team response bank, allowing agents to respond more quickly to customer inquiries by merely clicking on suggested responses in real-time.

Autocomplete Everywhere™ provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. Sapling's snippet macros, on the other hand, enable quick insertion of common responses. Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences.

Moreover, this website allows for blazing fast search on your knowledge library for compliance, upselling, training, and onboarding. Sapling improves productivity by reducing repetitive messaging tasks for customer-facing teams, and faster, higher-quality responses result in happier customers.

Sapling’s platform rests in a private cloud with TLS and AES-256 data encryption, and it offers redaction of personally identifiable information (PII) and self-hosted/on-premises deployment. Single-Sign-On (SSO), SCIM, and Multi-Factor Authentication (MFA) are available for end-user identity management.

In conclusion, Sapling is the ideal solution for companies that want to streamline their customer conversations. The two-click installation allows managers to quickly provision agents, and onboarding typically takes less than 10 minutes. Try Sapling for Free and gain business insights from your conversational data.