Salient is a cutting-edge solution that uses AI to revolutionize the way automotive lenders interact with their customers. With Salient, lenders can automate three critical customer conversations, including welcome/verification calls to catch fraud, inbound calls, and early delinquency calls. This solution acts as your contact center in a box, automating customer interactions 24x7 and across a variety of channels, such as voice, 2-way texting, email, and webchat.
Salient makes it easy to collect and process payments, allowing you to do so without the headaches. This solution is PCI and SOC 2 compliant, ensuring that your transactions are safe, simple, and secure. Furthermore, Salient provides live transcription, summarization, and synthesis, allowing you to capture insights in real-time and identify customer escalations at the source.
Salient seamlessly integrates with your existing tools, streamlining the onboarding process and reducing friction. Setting up Salient is simple and secure, requiring only one-click setup. If you prefer a more secure on-prem deployment, Salient offers this option as well.
Salient is backed by the best, providing you with peace of mind that your customers' interactions and transactions are in good hands. The solution is designed with love in California and welcomes you with open arms.
Salient is perfect for automotive lenders who want to streamline their customer interactions, reduce fraud, and offer a safe and secure payment process. With Salient, you can automate nearly all customer interactions, freeing up time for your team to focus on other important tasks. Overall, Salient offers a number of benefits and features that can help transform the way automotive lenders operate.