Monterey AI is an analytics platform that helps businesses gain insights into customer feedback. The platform offers an array of features from data collection to analysis. The team behind Monterey AI is made up of experienced AI and data leaders from companies like Uber, Scale, and MIT. Monterey AI is backed by Y Combinator and boasts a client list that includes renowned companies like NBC Universal, Comcast, and Uber.

The platform's standout features include:

- Copilot for Product Insights: Automatically aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts at scale.
- Extract: Derive information and insights from unstructured data using AI and machine learning.
- Classify + Triage: Identify emerging patterns, group problems and subjects, and route issues to the right stakeholder.
- Q&A + Analyze: Interact with data easily and naturally without writing code or query involve. Ask any question and share them with the team.
- Collaborate + Deliver: Firmly integrated into your process. Engage with the platform wherever your group chooses: email, Slack, and so on.

Monterey AI focuses on unstructured data, which represents an estimated 90% of all new enterprise data. The platform derives insights from unstructured data, providing real-time analysis to the right team. Monterey AI is easily scalable, and users can customize the platform to suit their business needs. The platform supports over 85 languages and offers secure organizational security management through SSO and advanced permissions. The platform has trained AI models that are available 24/7, and users can easily onboard their business.

In conclusion, Monterey AI is an indispensable analytics platform for businesses looking to optimize customer feedback. Monterey AI has case studies, including the globally-distributed startup that was helped to build a product with users' feedback. Monterey AI is available to try out or book a demo to explore the platform's features further.