What is Lyro AI Chatbot?

Lyro AI Chatbot is a conversational AI tool designed to automate customer service by answering common questions and performing recurring tasks. It integrates seamlessly with existing support platforms, eliminating the need for migration. Lyro uses natural language processing and AI to provide human-like responses based on your support content, helping businesses save time and improve customer satisfaction.

Top Features

• Multilingual & Multiplatform Support: Answers questions in dozens of languages across various communication channels.
  
• Time-Saving Automation: Reduces repetitive questions by up to 70%, answering inquiries in under 6 seconds.
  
• Customizable Knowledge Base: Works solely with your support content to provide accurate, on-brand responses.
  
• Real-Time Monitoring: Allows human agents to oversee and take over conversations when needed.
  
• Sales Assistance: Recommends products and provides inventory details, acting as a top sales agent.
  
• Integration Flexibility: Works with platforms like Zendesk, Intercom, and Salesforce without disrupting workflows.
  

Pricing

• Free Tier: 50 Lyro conversations per month.
  
• Paid Plans:
  
  • 50 conversations: $39/month
    
  • 100 conversations: $75/month
    
  • 150 conversations: $110/month
    
  • 200 conversations: $140/month
    
• Custom Limits: Available for businesses needing more than 200 conversations.
  
• Premium Plan: Starts at $0.5 per conversation with tailored optimization strategies.
  

FAQs

How is Lyro different from Tidio’s Flows?
Lyro uses AI to understand and answer complex questions based on your support content, while Flows follows predefined rules for simpler queries.

Does Lyro use ChatGPT?
No, Lyro is powered by Claude (Anthropic AI) and in-house models for secure, accurate, and trustworthy responses.

Is Lyro free?
Every account starts with 50 free Lyro conversations. Paid plans unlock higher limits.

What is Lyro Connect?
A feature that allows Lyro to integrate with existing customer service platforms without switching systems.

Is Lyro secure?
Yes, Lyro uses Claude, which follows best practices for data handling and retention.

How effective is Lyro?
Lyro automates 58-70% of customer inquiries, improving efficiency and customer satisfaction over time.

Can I use Lyro in any industry?
Lyro is not available for certain industries like healthcare, gambling, or weapons.

How does Lyro learn?
Lyro scrapes your support content and improves its responses based on customer interactions and additional knowledge you provide.