AI office tools

Datumo

Datumo improves CRM data quality through cleaning, updating, and enriching.

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Ddatumo is a solution that aims to enhance your CRM and boost your Customer Experience. By signing up, you can access a range of functionalities that will improve the reliability, accuracy, and value of your customer information.

One of the key features of datumo is CRM cleaning. It corrects typos and inconsistencies that may have been caused by bad data entry, ensuring that your CRM remains in good shape. Additionally, datumo offers CRM filling, which means it fills in any missing information that may have resulted from incomplete data entry. This ensures that your CRM is complete and up-to-date.

Moreover, datumo provides CRM enriching, where it adds new properties and fills them in for you. This feature enables you to have a more comprehensive view of your customers and their preferences.

To help you understand the impact of datumo on your CRM, the platform includes a Health Status Checker. This feature generates a report highlighting all the data quality issues that datumo can solve for you, providing you with insights and keeping track of improvements over time.

Furthermore, datumo offers an Insights functionality that scans your CRM, analyzes its data, and provides you with an overview of the most salient facts and figures. This information is essential for building better data-driven strategies, placing all the information you need at your fingertips.

Moreover, datumo integrates with popular CRMs, ensuring compatibility and ease of use. The platform currently supports integration with CRM 1 and CRM 2.

The results speak for themselves when using datumo. Based on a test conducted on a synthetic dataset including 10,000 contacts, datumo achieved impressive results in cleaning wrong fields (58%), filling blank fields (59%), and creation and filling of new fields (78%).

By leveraging datumo, you can use your CRM as a valuable tool to carry out data-driven CX strategies. Whether in marketing, sales, or customer service, datumo helps increase lead conversions, supports up- and cross-selling activities, and enhances loyalty while reducing churn rates.

If datumo sounds interesting to you, you can book a live demo to discover how it can give your CRM a burst of life. The platform is available in both English and Italian.

In summary, datumo provides a comprehensive solution to improve your CRM, enhance customer experiences, and enable data-driven strategies.

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