My AskAI is an AI-powered customer support platform that reduces the response time for customer support with AI support agents. The platform allows businesses to deflect 75% of support requests through an AI chatbot that provides instant responses to customers' questions. My AskAI can be integrated with Intercom, Zendesk, HubSpot, email, and other live chat providers. The platform offers a free trial for customers to test AI chatbot technology before making a purchase decision. My AskAI saves time and money on support costs for businesses, increases customer satisfaction, and improves retention and NPS.
The AI chatbot extracts and groups issues, bugs, and feature requests, providing insights about a product from customer support conversations. The platform's lead capture feature allows businesses to generate new leads by capturing email addresses from potential customers. Its AI email assistant can automatically respond to customers' emails, while the customization feature allows users to customize their AI chatbot's response based on specific questions.
The AI chatbot is GDPR compliant, and My AskAI ensures that end-user data is secure and private. The platform offers a team access feature where team members can view and manage an AI conversation insight. My AskAI pricing plans range from free for super-small companies to a custom enterprise plan for large enterprises, agencies, and platform owners.
The platform is already being used by 42,409 businesses to reduce their customer support time and focus on customer success. My AskAI differs from other AI chatbots, as it offers smart AI customer support, including weekly actions, insights, suggested fixes, beautiful AI chat experience, and actionable insights. It also offers integrations with all major live chat providers, unlimited content from a company's website, and AI to human handover.
My AskAI is useful for businesses in various industries, including SaaS, market research, content marketing, education, and healthcare. The platform offers help and support, API docs, and feedback and issue pages, among others. It also provides AI email reply generator, turn screenshots into Help Docs, and openAI GPTs. My AskAI's website provides access to customer reviews, the affiliate program, the changelog, and roadmap, among others.